Privacy Policy

What we collect

Only what the service needs to work:

• Your mobile number, to create and verify your account with a one-time code, and to reach you about an order or a trial visit.
• Delivery details — name, address, pincode, city, state, and an optional email — for orders and home trials. Saved addresses are stored against your account so you do not retype them.
• Your pincode, when you check whether we deliver or run trials near you. This is kept on your device so the site remembers your answer.
• Order and trial history, including what you bought, tried and returned.
• Your email address, if you subscribe to our newsletter.
• Saved and recently viewed pieces, so your wishlist and the site’s recent-items row work.
• Basic technical information your browser sends on every request, such as device type and approximate location by IP address, used to keep the site working and secure.

We do not see or store your card, UPI or bank credentials. Payments are handled entirely by our payment partner, Razorpay.

Why we use it

• To take, deliver and support your orders, and to run home trial visits.
• To sign you in and keep your account secure.
• To tell you whether we serve your pincode, and when the earliest visit is.
• To answer your messages.
• To send the newsletter, if you asked for it.
• To meet tax, accounting and other legal obligations.

We do not build advertising profiles, and we do not sell or rent your personal data to anyone.

Who else sees it

Only the people needed to complete what you asked for:

• Razorpay, to process payments and refunds.
• Delivery partners and our own consultants, who receive the name, address and phone number needed to reach you.
• Our messaging and email providers, to send one-time codes, order updates and the newsletter.
• Our hosting and infrastructure providers, who store the data on our behalf.
• Anyone we are legally required to disclose it to.

Cookies we use

We use five cookies, and every one of them is there to make something on the site work. We run no advertising cookies and no third-party analytics cookies, so there is nothing to consent to and nothing to opt out of.

• curior_customer_session — keeps you signed in after you verify your phone number. Expires after 30 days. Without it you would have to request a code on every page.
• curior_cart_id — remembers which cart is yours, so what you added is still there when you come back. Expires after 30 days.
• uj_vid— an anonymous random identifier used to count how many people viewed a piece, so “recently viewed” and view counts mean something. It contains no personal data, and it is scrambled with a secret key before it is stored, so the stored figure cannot be traced back to the cookie, the device or you. Expires after a year.
• jade_surprise_last— remembers the last piece the logo button in the phone’s bottom bar showed you, so tapping it twice does not open the same piece again. Expires after 30 days.
• curior_field_session— signs in our own consultants to their field app. It is never set on a shopper’s browser.

All of them are set by us, marked HttpOnly so that no script on the page can read them, and sent only to this site. Razorpay may set its own cookies while you are paying, under its privacy policy.

You can delete or block cookies in your browser settings. Blocking them does not stop you browsing, but signing in, the cart and checkout will not work without the first two.

What stays on your device

Some things never reach us at all. Your pincode, your theme preference, your recently viewed pieces and the state of your bag before you sign in are kept in your browser’s own storage. Clearing your browser data clears them.

How we protect it

We take the security of your data seriously. All data exchanged between your browser and our site is encrypted in transit using industry-standard HTTPS/SSL. Your personal information is stored securely on servers managed by our hosting partners, protected by modern security controls, and accessed only by our team when necessary to serve you.

How long we keep it

Order and trial records are kept as long as tax and accounting rules require. Account details are kept while your account is open. Newsletter subscriptions are kept until you unsubscribe, which every newsletter tells you how to do.

Your choices

You can ask us to:

• Show you what we hold about you.
• Correct anything wrong — you can also edit your profile and addresses yourself.
• Delete your account and the data we are not legally required to keep.
• Stop sending you the newsletter.

Ask through the contact page and we will act on it. If you are not satisfied with how we have handled a request, tell us — we would rather fix it than have you escalate it.

Children

This is not a service for children. We do not knowingly collect data from anyone under 18, and we will delete it if we find we have.

Changes

When this policy changes, the date at the top changes with it. Material changes will be said plainly rather than buried in a new clause.